Shipping Policy
Thank you for choosing our flowers. We take great care to ensure every bouquet arrives fresh and beautiful.
Processing Time
Orders are processed within 1–2 business days.
Orders placed before [cutoff time] may qualify for same-day or next-day delivery, depending on availability and location.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Options
We offer
Standard Delivery: 1–3 business days
Express Delivery: Next business day (where available)
Same-Day Delivery: Available for eligible locations on orders placed before [cutoff time].
Delivery availability depends on the recipient's location.
Shipping Charges
Shipping fees are calculated at checkout based on the delivery location and selected shipping method.
Freshness Guarantee
Our flowers are carefully arranged and packaged to maintain freshness during transit. We recommend that recipients unpack and place flowers in fresh water as soon as they arrive.
Delivery Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
FLOWERS BY DESIGN does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Delays
While we strive to deliver on time, weather conditions, traffic, courier delays, or other unforeseen circumstances may occasionally affect delivery schedules.
Damaged or Incorrect Orders
If your flowers arrive damaged, wilted, or incorrect, please contact us within 24 hours of delivery. Include your order number and clear photos of the flowers so we can review the issue and arrange a replacement or refund where appropriate.
Delivery Restrictions
Before placing the order we ask for the Pincode on our website to check if we deliver to the concerned location.
In case if our website shows that We do not deliver to your Location – Kindly do not place any order.
Contact Us
If you have any questions about your delivery, please contact us by visiting our Contact Us page.
